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English for Tourism (CEFR Level B1 – C2)

  Course Description

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Our English for Tourism courses are designed for people who want to improve their English in the context of the international travel and tourism industry.  They are suitable for experienced professionals, people preparing for their first job in an English-speaking environment, students preparing for related courses and people who want to improve their career prospects.  Typical learners on the course are able to use the main structures of the language with some confidence and have a wide range of vocabulary.  They can adapt their language to a variety of situations, and they do not rely on fixed patterns of language or short, simple utterances.  However, they may have trouble with some unfamiliar subject areas, and lack control over longer, more complex language.

Because the courses are delivered to order, and the syllabus designed to meet individual and collective needs, the timetable is flexible, and the classes can be delivered to meet your requirements.

We can offer our English for Tourism courses either at Burlington School or in your company’s offices to allow you more flexibility with time.

  Course Content:

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The courses are designed to teach students the language skills they need for a career in the global travel and tourism sector.  Topics covered in the course include:

  • Customer relations
  • Building on a client base
  • Upselling
  • Sustainable tourism
  • Hospitality
  • Dealing with complaints
  • Crisis management

Please click here for a sample timetable for our English for Tourism course.

  Outcomes

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Students who successfully complete our English for Tourism course…

  • are more confident in their use of English.
  • are better able to communicate effectively and spontaneously with others in the workplace.
  • are able to work and socialise in a cross-cultural environment
  • have a greater understanding of the language needs of the international market
  • are able to write and respond to letters and enquiries in English
  • are closer to achieving their career goals

These descriptors are summarised from the Common European Framework of Reference for Languages (CEFR).  For more information please see: www.coe.int/t/dg4/linguistic/Source/Framework_EN.pdf

Examinations:

It is a good idea to take an internationally-recognised examination to prove your language skills to employers or academic institutions.  The following English Language Examinations are suitable for people who have taken one of our English for Tourism courses:

Academic English Examinations

Business English Examinations

  What next?

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After finishing your English for Tourism course, try doing these:

  • Read articles and news stories about unfamiliar subjects in newspapers or blogs
  • Read newspapers online such as Breaking Travel News or Travel Weekly
  • Listen to lectures in English (eg Ted Talks)
  • Speak to people in English in a professional context
  • Write blog posts about subjects you are familiar with in English
  • Do a work placement in an English-speaking environment
  • Take an IELTS Preparation course to prepare for university
  • Take one of our online courses
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